Refund Policy

We stand behind our products. If for any reason you are not completely satisfied with your Crochet Story products, we offer a full refund less shipping.

Send us an email to or sent us a message via our contact us page.

We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.

* Gift Vouchers/cards will not be eligible for a return.


See what people are saying!

I absolutely love them! They're extremely comfortable to hold, especially since I have severe arthritis and the light helps when using darker yarns even during the day. I use them lights on and off. They are my new favorite!

—Tina, Yarn Story Customer

I love these hooks! The light makes it so much easier to see your stitches, especially when using a dark color yarn. I especially love the comfort of the handles. I would not hesitate to recommend these or to buy more of them for myself.

—Marilyn, Yarn Story Customer

Beautiful bowl- absolutely love it. And so pretty, I leave out on shelves as a decorative piece when not using. Fantastic find! Highly recommended. Much better than the ceramic yarn bowls that are heavy and risk breaking.

—Nevab, Yarn Story Customer

This is such a beautiful bowl. I got the yarn bowl for my mother as a gift. She said it looks like a piece of art. The bowl is exceptionally made.

—Donna, Yarn Story Customer